FAQ
Hotel Giulietta Romeo is located in Lazise, in a central position that allows easy access to the historic town center, the lakeside promenade, and the main attractions of Lake Garda. The location is highly appreciated by our guests. The hotel is just a few minutes’ walk from the historic center.
Yes, the hotel is appreciated for its proximity to the lake and is an excellent starting point for exploring the main points of interest in the area.
Yes. One unique feature of our hotel is the private pathway that crosses the hotel park among the olive trees and leads directly to the center of Lazise in just a 5-minute walk. The private gate opens with a numeric code provided at check-in.
Yes, free private parking is available for guests upon arrival. At check-in, we will show you where and how to park. The area is under video surveillance, and access is not permitted to unauthorized vehicles.
Yes, we have two paid charging stations for electric vehicles. Charging is activated via special cards provided to guests upon request. Please ask at reception upon arrival if needed.
The hotel has 44 rooms, all renovated and equipped with every comfort. Our rooms are divided into six different categories, each with specific features in terms of size, location, and furnishings. Due to the variety of room sizes, some amenities (e.g. kettle with tea tray) are not available in all rooms but can always be provided upon request.
The six room categories we offer are: STANDARD, PLUS, SUPERIOR ROMEO, and SUPERIOR GIULIETTA. The latter two are further divided into rooms WITHOUT POOL VIEW (with balcony overlooking the back of the hotel) and rooms WITH POOL VIEW (with balcony facing our garden, the pool, and Lazise Castle).
STANDARD rooms are the smallest and feature a small balcony on the street side. PLUS rooms offer a good compromise between size (medium) and price. SUPERIOR rooms are the largest and most popular. Some GIULIETTA rooms allow the addition of a third bed and, in rare cases, even a fourth bed or baby cot. Some rooms are connecting and can be used as Family Rooms.
No. For safety reasons, the use of indoor and outdoor hotel areas (e.g. parking, pool, garden) is NOT permitted to persons who are not registered and staying at the hotel.
No. Our hotel is not equipped to accommodate pets. In order to ensure a pleasant stay for all guests and as we are not adequately organized to welcome pets, we have decided not to accept them.
Yes, breakfast is always included in our rates and is also available on the day of arrival for an additional charge. It is a rich sweet and savory buffet, carefully prepared, constantly replenished, and highly appreciated for the variety and quality of products offered. Our homemade cakes are particularly renowned.
Check-in is guaranteed from 2:00 PM. If you arrive earlier and your room is not yet ready, you may register and immediately use some hotel services. Check-out is available from 7:00 AM to 11:00 AM.
If the booked room is already ready upon arrival, it will be handed over immediately, even before 2:00 PM. This cannot be guaranteed, but we always do our best. For early departures (before 7:00 AM), the room balance must be settled by 10:00 PM the evening before. Please arrange this in advance with reception.
Before arrival, you will receive several communications with useful information about your booking, included services, and our beautiful area. We recommend completing the online check-in via the provided link to speed up arrival procedures and start your vacation right away.
A valid ID document is required for the registration of all guests. Minors under 18 years old cannot be registered unless accompanied by their parents.
The balance of your stay is due at check-out. Bar and poolside consumptions can be charged to the room account and settled before departure. The hotel accepts major credit cards and cash.
Yes, a tourist tax of €1.50 per person per night is added to the room rate. Children under 14 and guests with appropriate certification are exempt. The tax is automatically calculated at check-out.
The hotel currently offers three rates: NON-REFUNDABLE, INSURED BESAFE RATE, and STANDARD.
The NON-REFUNDABLE rate offers a lower price and requires full prepayment at the time of booking confirmation. Once paid, this rate cannot be modified or canceled free of charge.
This rate requires full prepayment and includes travel insurance coverage before and during the stay, covering most cancellation reasons and offering roadside, medical, and logistical assistance.
The STANDARD rate can be confirmed with a credit card as guarantee, with no deposit. It allows FREE CANCELLATION up to 11 DAYS before arrival. After this deadline, penalties apply. Payment is made at check-out.
Yes, prior to arrival and according to cancellation policies, a pre-authorization (partial or total) may be made on the credit card provided as guarantee. No payment is charged before check-in.
Yes, especially when booking the STANDARD rate. We can offer BeSafe insurance or you may choose coverage through your own insurer.
Bookings can be made directly through our website, by email or phone, or via booking.com. Direct channels always offer the best rates.
Absolutely. Direct booking guarantees the best rate, direct communication with the hotel, and access to full availability.
Rooms are usually prepared with a double bed. Requests for twin beds, separate duvets, extra pillows, or blankets can be communicated in advance.
Rooms are usually prepared with a double bed. Requests for twin beds, separate duvets, extra pillows, or blankets can be communicated in advance.
Yes, all rooms have a minibar. Upon arrival, you will find complimentary fresh water inside.
Yes, each guest receives a pool towel in a dedicated bag in the room. Towels can be exchanged at reception to reduce environmental impact.
Yes, pool towels and their exchange are free of charge. Please do not mix them with bathroom towels.
At check-out, the towel bag must be returned to reception. Missing items will be charged (€10 per towel plus €10 for the bag).
Breakfast is included. A light lunch is available upon request. The bar serves snacks, sandwiches, and drinks throughout the day. No dinner service is available.
The bar is open from 10:30 AM to 11:30 PM. All consumptions are charged to the room.
No dinner service is available. Reception will be happy to recommend nearby restaurants.
Yes, please inform reception upon arrival.
Yes, a small gym is available free of charge from 7:00 AM to 9:00 PM upon request.
Yes, a seasonal outdoor saltwater pool is available from late March to October.
The pool is open from 8:00 AM to 7:00 PM.
Our pool has a designated area with a depth of about 50 cm, suitable for children.
Yes, city bikes and mountain bikes are available upon request.
We do not own e-bikes but can arrange rentals from a nearby provider.
Yes, a free bike storage room with charging points is available.